Returns & Exchanges
No refunds. No changes can be made once an order has been placed. Please ensure correct size is ordered.
Items purchased from The CN Brand are eligible for store credit within 7 days after delivery. For items to be eligible for an exchange, items may not be damaged, stained or without tags. Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please be careful to keep makeup or deodorant from rubbing off on the garment. It will not be accepted. Customer is responsible for return shipping.
You will receive an email when your return package is delivered back to The CN Brand. Please note, exchanges can take up to 3-10 business days to process upon reaching The CN Brand. Once your return is processed and your credit is issued, you will receive a confirmation email.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for exchange, or store credit.